Cluxewe
Resort: Guest
Policies and Frequently Asked Questions

Flyfishing is a major attraction at Cluxewe
Resort during August and September
Guest
Policies
-
Please
do not clean fish in campsites/washrooms. Fish must be cleaned on the beach or
at the fish station by the ramp. Please return waste from the fish/crabs and clamshells
to well below the high tide level and not in the garbage bins. Waste and garbage
lying around will attract bears and other wild animals.
-
No
generators from May 1 - September 30. -
No
dirt bikes or ATV's are permitted on this campground or on the beach. They are
to be parked in the parking lot. -
In
the campground, dogs must be leashed and under owner's control. Owners must clean
up after all pets. Plastic bags are sometimes available in the office. - There
are no pets allowed in our cabins.
-
Late
Arrivals: If you expect to arrive later than 7 pm, please call us at 250-949-0378
and we will continue to hold your reservation or have your cabin open for you. -
Credit Cards and Debit Cards: We accept Visa,
Master Card, AMEX and Debit cards . No cheques. No refunds.
-
Ensure that
your vehicle or equipment does not block access to other campsites, even if they
are vacant sites. -
Quiet
time: 10:00 pm. Many of our guests are early risers. This is a family resort and
we strongly discourage loud music and rude language or behaviour at any time. -
Playground, swimming in river and dock areas
are not supervised. Use at your own risk. Children are not allowed on the boat
ramp dock unless supervised by an adult. -
Please
don't litter!! Trash bins and recycling bins are located next to the washrooms.
Please don't leave garbage in fire pits. - If
a group is renting multiple sites, a guest staying at each site must register
in the office.
- Use of sani-dump:
- Guests will be charged for use in addition to site rental
fee.
- Outside, non-registered visitors will
be charged a higher rate for using the sani-dump.
When
are Check In and Check Out Times?
Check
in for campsites is 12 noon. Checkout is 11 am for campsites.
Check
in for cottages in 3 pm. Checkout is 10 am. What
about quiet times? We ask that
guests observe "quiet time" beginning at 10 pm. Many guests rise early
to go fishing or pursue other activities and really appreciate a good night's
sleep!
What
is the deposit and cancellation policy?
The
Resort will take a deposit when a site or cottage is booked, using the credit card information provided. The amount of the deposit varies on the type of accommodations and the length of stay. Deposits will be refunded (minus a $25 administration fee) if cancelled at least 14 days prior to the start of the booking. More details can be found on this page.
What
is your pet policy? Well-behaved
dogs are welcome in the campground but they MUST BE ON LEASHES and owners MUST
pick up droppings. Remember, at Cluxewe your pet is at the edge of a wilderness,
complete with predators. Leashing dogs makes them much safer. We
no longer permit pets in our cabins. Do
you rent campsites by the month?
Yes,
a monthly rate for many of our sites can be arranged. For a 28-day (or longer)
stay, the
monthly rate discount is based on 60% of the daily rate.
Current
monthly rates are as follows: - Full Service
site: $15/night
- Water and Power Site: $13.80/night
- Power
Site: $12.60/night
- Unserviced Site: $11.40/night
12% HST must be added.
Can
there be more than one unit on a campsite?
Usually
not. To avoid overcrowding, we want just one RV per site. A small tent can also be included. However a few
sites (54, 55, and 56) are bigger than others and can accommodate an additional RV as follows: Sites 55 and 56, when rented by a group together, can house one small, additional RV (23 feet or less), for a total of three on these two sites. Site 54 can also include one small additional RV, for a total of two. There will be an extra charge ($19/night, the rate for unserviced campsites) for the extra unit in these sites.
If
I'm not a registered guest, may I still visit Cluxewe?
You
may visit registered guests in their campsite or cottage, or you can simply walk
through the Resort and enjoy the views. However, it's important that you do not
block accesses or park in campsites - even if they are currently empty (that means guests may be arriving later). There is ample parking in the lot across
from the office. We also ask that you stop in the office and let us know about
your visit. When you visit, respecting wildlife is essential. Don't attempt to feed bears
or other animals or disturb them in any way.
If
you are visiting a registered guest, we ask that you leave by 10 pm, when "quiet
time" begins. We welcome your
visit; if you aren't a guest now, perhaps you will become one in the future! If
I'm not a registered guest, may I still fish along the beach or use the boat ramp?
For unregistered guests, use of the boat ramp costs $5. If you plan to fish along
the beach, we ask that you check in at the office first. Also, a donation would
be most welcome. It will be put toward Cluxewe River rehabilitation projects. Can
I make reservations for next year?
Reservations
can be made for the following year starting on January 15 of each year.
Reservations for 2013 can be booked beginning on January 15, 2012 - by
telephone only. First come, first served. Does
Cluxewe Resort have a privacy policy? Cluxewe
Resort does not share contact information and credit card numbers collected from
guests with other businesses or individuals unless required to do so by law. Note:
Cluxewe Resort is privately owned and operated. We reserve the right to refuse
service to anyone and will not be responsible for accidents, injuries to our guests,
or loss of equipment or valuables of any kind. 
The perfume of wild Nootka roses fills the
Cluxewe spit in May and June.
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